·         We will only deliver orders in the cities mentioned in the List of Serviceable Cities.

·         We will attempt the delivery of your order only ONCE, redelivery will not be possible.

·         The customer will be charged the full amount in case of failure in delivery due to-

1.      Incorrect shipping/delivery address

2.      Incorrect contact number or extension that caused the delay or failure of delivery

3.      Unavailability of the Recipient

4.      Refusal of the recipient to accept the delivery

5.      Locked Premise

6.      Special delivery case where the order is delivered at the reception, neighbor, gate or to any concerned coordinator

Order Acceptance Policy

·         Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

·         We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

·         Your order is not accepted until we send you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if we cancel all or a portion of your order or if we provide you less than the quantity you ordered, your sole and exclusive remedy is either (a) we will issue a credit to your credit card account in the amount charged for the cancelled portion or the quantity not provided (if your credit card has already been charged for the order) or (b) we will not charge your credit card for the cancelled portion of the order or the quantity not provided. 

Other Important Policies & Disclaimers

·         All prices listed on the Sites are subject to change.

·         In the case any product is listed at an incorrect price or with incorrect information due to typographical or any other error in pricing we shall on our discretion may refuse or cancel the orders whether or not the order has been confirmed and your credit card charged.

·         In case your credit card has been charged for any such order which was later cancelled we shall immediately issue a credit to your credit card account in the amount of the charge.

·         The images displayed on the site are just samples; the actual product may vary in shape, color or design as per the availability. Also the colors of items vary from monitor to monitor.

·          The availability of products may change at any time, without notice. 


·         You agree to pay the price applicable for the product or service (including any sales taxes, surcharges and any delivery fees) as of the time you submitted the order. 

·         Order delivery is totally subject to the payment credited in the account of Phoolhouse.com. We will not process any order unless payment is received by us. 


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